Fortress Technology Inc. is an equal opportunity employer that values its’ employees. We encourage people with disabilities to apply. If you need accommodations as per the AODA guidelines, please don’t hesitate to inform us.
Please send your resume to hradmin@fortresstechnology.com
We would like to thank all that apply, but only those selected for a personal interview will be contacted.
Current Opportunities:
Mechanical & Electrical Fitter
We are Fortress Technology (Europe) Ltd, a global leader in design, manufacturing, and sales of metal detection systems. We have created custom manufactured equipment and software for thousands of clients around the world since 1996.
At Fortress Technology we pride ourselves in providing excellent equipment, service, and a great customer experience from the offset. Our employees are at the heart of our success and so we are fully committed in providing employees with a great training plan and a career path.
We have an exciting opportunity for you to join us at Fortress Technology as a Mechanical & Electrical Fitter.
Main responsibilities of the role include:
- Manufacture & assembly of products to agreed specification
- Testing and final checking of completed products
- Documentation to satisfy legislative (CE) and customer specification
- Control box wiring
- Complete machine system wiring
- Basic fault finding
- Ad hoc projects as needed
- Adapting for changes in priority/products & processes
- Applying Health & Safety policies
- Safety Audits
- Adapting for changes in priority / resource
- Assembly / build documentation
- Housekeeping
Specific Skills and experience
- Microsoft Word, Excel – basic understanding
- Mechanical Assembly & fabrication
- Pneumatic Assembly
Location: Banbury, Oxfordshire
Working hours: 08:45 – 16:45, Monday to Friday
Benefits: 25 days holiday, plus bank holidays, Company pension, Specsavers scheme, Salary extras scheme, Employee assistance programme.
For further information about this position please email: hradmin@fortresstechnology.com
Job Types: Full-time, Permanent
Customer Service Coordinator
We are Fortress Technology (Europe) Ltd, a global leader in design, manufacturing, and sales of metal detection systems. We have created custom manufactured equipment and software for thousands of clients around the world since 1996.
At Fortress Technology we pride ourselves in providing excellent equipment, service, and a great customer experience from the offset. Our employees are at the heart of our success and so we are fully committed in providing employees with a great training plan and a career path.
We have an exciting opportunity for you to join us at Fortress Technology as a Customer Service Coordinator.
This individual will be providing support for the Service department, They will be responsible for the incoming and outgoing calls, generating all supporting documentation and processing service orders.
The individual must possess excellent communication skills, including strong a strong eye for detail, planning and organisational skills. The individual must have experience in the use of a CRM, SAP, Microsoft outlook, work, excel or similar.
Location: Banbury, Oxfordshire
Working hours: 08:45 – 16:45, Monday to Friday
Benefits: 25 days holiday, plus bank holidays, Company pension, Specsavers scheme, Salary extras scheme, Employee assistance programme.
For further information about this position and the Job description, please email hradmin@fortresstechnology.com
Job Types: Full-time, Permanent
Technical Support
We are Fortress Technology (Europe) Ltd, a global leader in design, manufacturing, and sales of metal detection systems. We have created custom manufactured equipment and software for thousands of clients around the world since 1996.
At Fortress Technology we pride ourselves in providing excellent equipment, service, and a great customer experience from the offset. Our employees are at the heart of our success and so we are fully committed in providing employees with a great training plan and a career path.
We have an exciting new opportunity for you to join us at Fortress Technology as a Technical Support at our new site in Banbury.
This individual will use their experienced technical applications knowledge to support existing and new customers and also to provide assistance to the Sales and Technical departments. They will also project manage non-standard/special customer orders.
The individual must possess excellent communication skills, have a practical approach to problem solving and be flexible and be able to respond well to change and pressure. The individual must have industry experience and product knowledge or similar.
Reporting to the Technical Manager
This position will be responsible for working with both existing and new customers in order to ensure that those customer requirements, which fall outside the standard range, are understood, defined and subsequently met.
The individual will be office based but required to visit customers who have been pre-qualified by the Sales Managers (who are based outside the office).
This person will use their technical knowledge and experience to answer questions about the performance and specification from the customer and provide assistance to the Sales and Technical. They may also be asked to provide technical specification/guidance for Fortress products previously supplied and installed.
The individual will be responsible for presenting information and ideas to be implemented into both new and existing Fortress products, overseeing the customer’s order, where it falls outside the standard product offering, through to completion. Ensuring that it satisfies the customer’s requirements on completion.
Application/Technical Advice
Responsibilities:
- Responding to application basedtechnical enquiries
- Demonstrating clear understanding ofproduct capabilities and associatedstandards (quality and performance).
- Communicate and provide clear technicalinformation by relevant methods both toexternal customers and work colleagues
Measures:
- Customer satisfaction
- Accuracy
- Timeliness
Product Specifications
Responsibilities:
- Providing application assistance toProduction in order to meet customers’requirements.
- Provide sufficient Technical informationto ensure there is clear and commercialunderstanding
Measures:
- Customer satisfaction
- Accuracy of specification
- Conformity to specification
- Profitability
Project Management
Responsibilities:
- Project management of customer orders(non-standard / special).
- Research and investigate information toenable decision making by others
Measures:
- Customer satisfaction
- Accuracy
- Time/Milestones/Deadlines
- Quality (agreed targets & specs)
Technical Documentation
Responsibilities:
- Generate internal documentation to clearly communicate the customers’ requirements within the business and confirm deliverables to the customer
- Interpreting customer supplied, and generating layout drawings for internal use
- Review and provide feedback to on COP updates / revisions and Specific Standards
Measures:
- Customer satisfaction
- Quality
- Accuracy
Product Conformance
Responsibilities:
- Representing the external customer andensuring that the requirements havebeen fully satisfied (fit for purpose andconformance to quality standard)
Measures:
- External Customer satisfaction
- Quality
- Timeliness
Personal attributes
The job-holder will need to demonstrate:
- Proactivity and initiative
- A practical approach to problem solving
- Confidentiality and Integrity
- Flexibility and the ability to respond well to change and pressure
- A personable approach with excellent communication skills
- A meticulous approach and a high level of accuracy, demonstrating strong attention to detail Specific Skills
- Microsoft package: Word, Excel, Outlook Email or similar system
- An understanding of product handling (particularly within the food industry) – advantageous
- Engineering qualification – General mechanical and electrical controls understanding
- A practical understanding of Machinery Standards (eg: CE, Risk Assessments, PUWER, Machine Safety).
- Previous experience in Technical Sales
- Licence holder – this role will involve a level of travel within the UK to customer sites
Location: Banbury, Oxfordshire
Working hours: 08:45 – 16:45, Monday to Friday
Benefits: 25 days holiday, plus bank holidays, Company pension, Specsavers scheme, access to a Highstreet discount portal and Employee assistance programme.
This position also comes with a company car.
For further information about this position and the Job description, please email hradmin@fortresstechnology.com
Sales Manager (Export)
We are Fortress Technology (Europe) Ltd, a global leader in design, manufacturing, and sales of metal detection systems. We have created custom manufactured equipment and software for thousands of clients around the world since 1996.
At Fortress Technology we pride ourselves in providing excellent equipment, service, and a great customer experience from the offset. Our employees are at the heart of our success and so we are fully committed in providing employees with a great training plan and a career path.
We have a new exciting opportunity for you to join us at Fortress Technology as a Sales Manager (Export).
The post holder will be required to contribute to profitable growth from overseas territories covered by Fortress Technology Europe (EMEIA). This will be achieved by assisting the existing representatives to support and develop their customer base and to identify and progress new opportunities within their markets. The postholder will need to establish productive relationships with the representatives and advance the interests of Fortress.
The role will also consist of new business development; identifying and progressing opportunities with new and developing overseas accounts/territories. This will most likely be focused on Russia, India, Poland and the Middle East.
The postholder will increase sales of Checkweigher and X-Ray products through the existing distributor network where appropriate but also to the wider market.
They will be required to carry out training on all Fortress products, review and offer technical solutions to projects, carry out joint customer visits and provide exhibition support for existing representatives and new prospects.
We are looking for someone to join the team who has an engineering background and technical sales capability, ideally in the field of Product Inspection and preferably Checkweighing would be beneficial to support the activity areas outlined above. You will need experience in new business development, working with and setting up distributors and OEMs in overseas territories and also knowledge of Export.
This is a hybrid working position, with one day a week in the office and there will be travel requirements, this will likely be 1-2 overseas trips per month maximum, These could vary from 1-2 days and over a week.
For more information about the position, please email us
Location: Banbury, Oxfordshire
Working hours: 08:45 – 16:45, Monday to Friday
Benefits: 25 days holiday, plus bank holidays, Company pension, Specsavers scheme, Salary extras scheme, Employee assistance programme.
Job Types: Full-time, Permanent
For further information about this position and the Job description, please email hradmin@fortresstechnology.com
Marketing Assistant
We are Fortress Technology (Europe) Ltd, a global leader in design, manufacturing, and sales of metal detection systems. We have created custom manufactured equipment and software for thousands of clients around the world since 1996.
At Fortress Technology we pride ourselves in providing excellent equipment, service, and a great customer experience from the offset. Our employees are at the heart of our success and so we are fully committed in providing employees with a great training plan and a career path.
We have a new and exciting opportunity for you to join us at Fortress Technology as a Marketing Assistant.
This individual will be providing support in the delivery of marketing campaigns and content creation. A successful Marketing Assistant will work collaboratively with the Sales and Marketing Teams to plan, implement and evaluate marketing projects and campaigns and carry out other marketing tasks.
The individual must possess excellent communication skills, including strong a strong eye for detail, planning and organisational skills. The individual must have experience in the use of a Microsoft outlook, word, excel or similar and good knowledge or previous use of creative software (Illustrator/Adobe Pro/Photoshop)
Location: Banbury, Oxfordshire
Working hours: 08:45 – 16:45, Monday to Friday
Benefits: 25 days holiday, plus bank holidays, Company pension, Specsavers scheme, Salary extras scheme, Employee assistance programme.
For further information about this position please email.
Job Types: Full-time, Permanent
For further information about this position and the Job description, please email hradmin@fortresstechnology.com